Privacy Policy – Ladybit Wellness
Effective Date: 09/06/ 2026

1. Introduction

Ladybit Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when you visit our website, use our booking form, or engage with our services (including tele‑medicine consultations). By using our site or submitting information through our forms, you consent to the practices described in this policy.

2. Information We Collect

We only collect health‑related information when you explicitly provide it for the purpose of scheduling or delivering a consultation. We do not request or store sensitive health data beyond what is necessary to provide the service.

3. How We Use Your Information

We use the data we collect for the following legitimate purposes:

1. Provide & Manage Services – Schedule, confirm, and conduct tele‑medicine consultations; send appointment reminders; process payments; issue invoices.
2. Communicate – Respond to inquiries, send service‑related updates (e.g., changes to appointment time), and deliver the consultation fee, payment details, and meeting‑confirmation emails from bookings@ladybitswomenwellness.com.
3. Improve Our Website & Services – Analyze usage trends, troubleshoot technical issues, and enhance user experience.
4. Marketing (with consent) – If you opt‑in, we may send you newsletters, wellness tips, or information about new services. You can withdraw consent at any time.
5. Legal & Regulatory Compliance – Fulfill obligations under applicable laws (e.g., GDPR, CCPA, HIPAA where relevant), respond to lawful requests, and protect our legal rights.

We do not sell your personal information to third parties.

4. Sharing & Disclosure

We may share your information with the following categories of recipients, solely for the purposes outlined above:

• Service Providers – Payment processors, email‑service platforms, appointment‑booking software, and hosting providers that need access to perform their functions. These providers are contractually obligated to protect your data and use it only as instructed.
• Health‑Care Professionals – Licensed practitioners who deliver your consultation receive only the information necessary to provide care (name, contact details, reason for visit, scheduled time).
• Legal Authorities – When required by law, court order, or to protect vital interests (e.g., responding to a subpoena or protecting against fraud).
• Business Transfers – In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

We require all third parties to adhere to confidentiality and security standards that are no less protective than our own.

5. Cookies & Tracking Technologies

Our site uses cookies and similar technologies to:

• Remember your preferences (e.g., language, timezone).
• Enable the booking form to retain entered data during a session.
• Collect aggregate usage statistics via Google Analytics (or comparable analytics tools).
• Facilitate secure login/session management (if applicable).

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the booking form or other interactive features.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) for all forms and payment pages.
• Secure storage on servers with restricted access and regular security updates.
• Regular security assessments and employee training on data protection.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100 % secure. If you have reason to believe your data has been compromised, please contact us immediately (see Section 10).

7. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access – Request a copy of the personal information we hold about you.
• Rectification – Ask us to correct inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”) – Request deletion of your data where legally permissible.
• Restriction – Ask us to limit how we use your data.
• Data Portability – Receive your data in a structured, commonly used format for transfer to another controller.
• Objection – Object to processing based on legitimate interests or direct marketing.
• Withdraw Consent – Revoke any consent you have given (e.g., for marketing emails) at any time.

To exercise any of these rights, please contact us using the details in Section 10. We will respond within the timeframes required by applicable law.

8. International Transfers

If you are located outside the country where our servers reside, your information may be transferred to and processed in that country. We ensure such transfers comply with applicable data‑protection mechanisms (e.g., Standard Contractual Clauses, adequacy decisions, or binding corporate rules).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Effective Date” at the top will be revised accordingly. We encourage you to review this policy periodically. Continued use of our site after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Ladybit Wellness – Privacy Officer
Email: privacy@ladybitswomenwellness.com
Phone: +1 (443) 202‑8431

We will make every effort to address your inquiry promptly and in accordance with applicable data‑protection laws.

Thank you for trusting Ladybit Wellness with your health and wellness journey.